• June 13, 2024

IRCTC Recruitment 2024: International Voice Process

IRCTC Recruitment 2024: International Voice Process

IRCTC Recruitment 2024

  • Full Time
  • Telangana
  • Rs. 32,000 INR / Month

Indian Railway Catering and Tourism Corporation

Indian Railway Catering and Tourism Corporation

IRCTC Recruitment 2024

We Are IRCTC Bulk hiring in Teleperformance. We are looking for enthusiastic individuals for the role of Customer Support & Sales, skilled customer service advisor with fluency in spoken English and experience of working with Indian Indian Railway Catering and Tourism Corporation clients. IRCTC Recruitment form

Job Advisor Responsibilities:

Handling incoming calls

Handling tickets, raising and updating tickets

Calling out to the right on-call engineering team

Handling Emails

Should be comfortable in evening and night shifts

Good hands-on experience in MS Office products and good email handling etiquette

Customer-oriented attitude

Spoken and written English language is a must

Key Responsibility.

  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer relationships
  • Reach out to customer leads through cold calling
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments
  • Analyze the territory/markets potential, track sales and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Keep abreast of best practices and promotional trends
  • Continuously improve through feedback

✅IRCTC Job Requirements

Graduation and under-graduate both can apply.

  • Freshers are also eligible
  • Strong communication and interpersonal skills.
  • Excellent problem solving abilities.
  • Ability to work in a fast – paced and target- driven environment.
  • Flexibility to work in rotating shifts and offs.
  • Languages required- English & Hindi
  • Preferred languages-Telegu & Tamil

Job Benefits.

  • Competitive salary with performance based incentives.
  • Comprehensive Training and Ongoing development opportunities.
  • Career advancement and growth within the company.
  • Supportive and collaborative work environment.

How to Apply : If you are ready to take your career to a dynamic and rewarding environment, we’d love to hear from you. Please send your resume on 9811913992  or can directly call.

Kunal Kunal Sharma

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