Customer Support Jobs Gurgaon, 314911 Fresher Rozgar Available
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Customer Support Jobs
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IBM
IBM
Customer Support Jobs
We Are NTPC Bulk hiring in Teleperformance. We are looking for enthusiastic individuals for the role of Customer Support & Sales, skilled customer service advisor with fluency in spoken English and experience of working with UK or international Airport clients. Customer Support Jobs
Job Advisor Responsibilities:
Handling incoming calls
Handling tickets, raising and updating tickets
Calling out to the right on-call engineering team
Handling Emails
Should be comfortable in evening and night shifts
Good hands-on experience in MS Office products and good email handling etiquette
Customer-oriented attitude
Spoken and written English language is a must
Key Responsibility.
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory/markets potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
Job Requirements:
- Graduation and under-graduate both can apply.
- Freshers are also eligible
- Strong communication and interpersonal skills.
- Excellent problem solving abilities.
- Ability to work in a fast – paced and target- driven environment.
- Flexibility to work in rotating shifts and offs.
- Languages required- English & Hindi
- Preferred languages-Telegu & Tamil
Job Benefits.
- Competitive salary with performance based incentives.
- Comprehensive Training and Ongoing development opportunities.
- Career advancement and growth within the company.
- Supportive and collaborative work environment.
How to Apply : If you are ready to take your career to a dynamic and rewarding environment, we’d love to hear from you. Please send your resume on 9811913992 or can directly call.