• July 27, 2024

Bharti Airtel Job Vacancies, Female Customer Support

Bharti Airtel Job Vacancies, Female Customer Support

Customer Support Jobs

  • Full Time
  • West Bengal
  • Rs. 26,000 INR / Month

Bharti Airtel

Bharti Airtel

Bharti Airtel Job Vacancies

As a Customer Care Associate/Executive, you will be responsible for handling inbound and outbound calls to assist customers with their queries, provide information about our products and services, resolve complaints, and actively promote sales. The role requires excellent communication skills, a customer-centric mindset, and the ability to contribute to the overall success of our brand. Bharti Airtel Job Vacancies

✅Airtel Responsibilities

1. Respond to customer inquiries via phone, email, and chat.

2. Assist with app features, transactions, and account inquiries.

3. Troubleshoot technical issues and guide users through the app.

4. Escalate complex issues and ensure timely resolution.

5. Maintain accurate records of customer interactions.

6. Collaborate with teams to improve customer experience.

Additional Requirements:

  • Previous customer service experience.
  • Strong communication and problem-solving skills.
  • Ability to multitask and work in a fast-paced environment.
  • Strong command of written and spoken English

🆕Experience, Qualification, Compensation & Benefits

1. Experience Required – 1-2 years, BPO, Customer Support, Call Centre

2. Qualification –Bachelor’s degree in any field.

3. Compensation & Benefits – Attractive compensation at par with industry standards.

Schedule:

  • Day shift

Education:

  • Diploma (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person

How to Apply : If you are ready to take your career to a dynamic and rewarding environment, we’d love to hear from you. Please send your resume on 9811913992  or can directly call.


We Are hiring candidate Sales Executive to join our team at ABB Group

As a Sales Executive , your primary responsibility will be to generate leads, cultivate client relationships, and close sales for our website design and development, mobile apps, and e-commerce solutions

Responsibilities:

  • Lead Generation: Proactively identify and generate new leads through various channels, including online research, and networking events.
  • Sales Process: Manage the complete sales cycle from initial contact to closing deals, including lead qualification, needs assessment, solution presentation, negotiation, and contract closure.
  • Client Meetings: Arrange and conduct client meetings to understand their requirements, present our IT solutions, and address any queries or concerns they may have.
  • Relationship Building: Build and maintain strong relationships with clients by providing excellent customer service, addressing their needs, and ensuring their satisfaction throughout the sales process and beyond.
  • Follow-ups: Conduct timely follow-ups with prospective clients to nurture leads, answer questions, and address any concerns, ensuring a smooth and efficient sales process.
  • CRM Management: Utilize our CRM system to track and manage leads, opportunities, and client interactions, ensuring accurate and up-to-date information.

Key Skills:

  • Graduate / MBA / PGDBA or equivalent.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish long-term relationships with clients.
  • Strong understanding of sales principles and techniques, with the ability to effectively prospect, qualify leads, and close sales.
Direct Sales Executive
Software Product
Sales & Business Development
Full Time, Permanent
Retail & B2C Sales.

Kunal Kunal Sharma

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